360 Degree Feedback

360 Degree Feedback

Mark R Edwards & Ann J Ewan

This guide describes the “360 Degrees Feedback”, a multiperspective approach to business. The approach assesses employee performance and development from several points of view: peers, customers, supervisors and direct co-workers. It is a sensitive process that must be managed carefully, and this book shows how to design and implement it step by step – as well as what not to do. It should help organizations achieve: a powerful, positive impact on employee performance; more accurate and fair assessments; and better alignment of individual and organization goals.

An enduring model that remains a valuable manual for employee performance assessment and improvement